Frequently asked questions

Is this affiliated with SAPS?

No. This is an independent service. We are not affiliated with, endorsed by, or connected to the South African Police Service in any way.

Is my data safe?

Yes. We comply with POPIA. Your SA ID number is stored encrypted. Your data is never shared with third parties. You can delete your account and all associated data at any time.

How often do you check my status?

Every 4 hours. If SAPS is unreachable during a check, we skip it and try again at the next cycle.

What if SAPS is down?

We skip that check and try again next cycle. We won't send you a notification unless we get a clean response from SAPS.

Is this free?

Yes. Completely free to use.

Can I track multiple applications?

Yes. Add as many as you need — new licences, competency certificates, and renewals all in one dashboard.

What types of applications can I track?

New firearm licence applications, competency certificate applications, and renewals.